Who We

Are

About Us

Our Purpose

Established in 1992, Group Benefit Services (GBS) was founded with a central focus: to administer sustainable self-funded health plans while providing informed guidance to employers and compassionate service to members.

To this end, today we develop custom benefit plans to meet the needs of a diverse set of clientele. With GBS, our clients gain improved plan performance and streamlined administrative workflows. We also emphasize building positive, personalized connections with our members, ensuring each member feels important.

Our Principles

We have several guiding principles that serve as the foundation for how we do business today and our vision for the future.

Innovation

We stay on the cutting edge,
using state-of-the-art technology our employees value, our vendors welcome,
and our clients love.

Teamwork

Our departments collaborate with one another to provide prompt, consistent results throughout our organization to meet our clients’ needs.

Knowledge

We emphasize continuing education by providing on-site industry training and by offering programs to financially incentivize our employees to pursue external education.

Accuracy

Our processes include a detailed series of checks and balances to ensure precision and provide optimal results.

Adaptiveness

We aim to remain agile, working quickly to accommodate our workflows to a variety of needs and preferences.

Compassion

We’re passionate about every interaction being meaningful and caring, from the initial communication with a client to assisting plan members throughout the year.

Our Practice

We employ industry-leading technology and resources, enabling us to be innovative, agile, and responsive. This means we can meet the unique needs and goals of each client while developing sustainable self-funded health plans.

Marketing

Sales and Implementation

Creative Plan Solutions

Marketing follows a disciplined sales process to take your plan from the Feasibility stage to Discovery to complete implementation, including budgeting options.

Information Technology

Solid Data Connections

Keeping You Connected

Information Technology is working behind-the-scenes to ensure all workflows and connections operate smoothly and remain solid and secure.

Eligibility

Benefit Administration

Ensuring Accuracy

Eligibility processes enrollments, changes, and terminations for billing and assists employers in complying with federal requirements.

Claims

Benefit Adjudication

Payment Information

Claims is focused on issuing prompt, accurate payments while providing clarity when communicating benefit and payment details to plan members and providers.

Stop Loss

Plan Reimbursements

Protecting Your Plan

Stop Loss specialists process reimbursement requests, maintaining prompt and accurate payments from carriers to ensure a level budget.

Compliance and Reporting

Regulations and Requirements

Expert Guidance

Compliance assists Plan Sponsors with meeting federal regulations and reporting requirements for ERISA, DOL, IRS, and ACA.